Label it. Track it. Secure it.
1% 10, net 30 Days, after credit approval, or major credit cards. International shipments, and some custom projects to be paid partially or fully in advance. SHIPPING CHARGES AND APPLICABLE TAX APPLIES TO ALL ORDERS UNLESS OTHERWISE NOTED.
Late payment fees will be assessed for overdue payments at the rate of 1.5% per month.
Quotations are valid for 30 days. We reserve the right to correct typographical or other legitimate errors.
Shipments are FOB PLANT UNLESS OTHERWISE SPECIFIED OR DIRECTED.
RighterTrack prides itself on having an extremely satisfied customer base. Since we require direct contact with our customers and prospects, we are better able to ascertain requirements and solutions. This is of course different than dealing with a catalogue house. However, we recognize that an occasional return is sometimes out of our control, so we have instituted the following return policy:
Custom orders cannot be cancelled once they are in production. If the order is in the proof stage and then cancelled, the customer is required to pay for any pre-press time and materials that may have been supplied. All custom orders for labels are subject to a 10% over/under run.
Extended Warranty and Maintenance Agreements are Non-Cancelable.
Hardware products carry manufacturers' warrantees. Such warrantees commence on the date of shipment from the supplier.
The warranty for consumable supplies and pre-printed materials are limited to the replacement of materials deemed defective by RighterTrack Any defects or problems must be reported in writing within the applicable time period, if any, set forth in the Return Policy above.
RighterTrack, and its officers, representatives, and/or its suppliers, will not be held liable for any special, incidental, consequential, or punitive damages whatsoever, including loss of business information arising out of the use or inability to use products supplied. RighterTrack is not liable for any abuse or mishandling of our products by the customer. This includes as a minimum, fires, floods, and/or Acts of God. Other than the Warranty set forth above, RighterTrack makes no Warranty, either expressed or implied, including, without limitation, the implied Warranties of merchantability or fitness for a particular purpose. Under no circumstances shall RighterTrack be liable for a dollar amount greater than the selling price of the product(s).
Customer approval of "Proof" drawings and written specifications is binding. RighterTrack will not be responsible for errors accepted by the purchaser in such documentation or drawings.
Acceptance of Purchaser order is expressly conditional on the terms and conditions set forth herein.